Best Kona Coffee Subscriptions

Why Pooki's Mahi's Kona Coffee Pods?

 

Why buy Pooki's Mahi Kona coffee subscription plans?

 

Quality Kona coffees in Pooki's Mahi's Kona coffee single serve pods

Frequently Asked Questions

Visit Pooki's Mahi's Customer Success Center for detailed responses to additional questions.

1. What is the cheapest / best Kona coffee subscription plan?
6-month coffee subscriptions.Pay $244.74 (6-months up front) which is $40.80 per box for Kona coffee subscriptions.  Pay $305.95 (6-months) which is $50.88 per box for Kona Peaberry coffee subscriptions. Customers are billed every 6 months.  No additional discounts.

2. For 6-month coffee subscription plans am I billed EVERY month? 
No.Customers are billed every 6 months.  The initial invoice will list the 6-month Kona coffee subscription price ($244.74 or $305.95) with a "Trial Period" of 30 days and date for the "next billing." An invoice is sent every month with "$0" and a "Trial Period" of 30 days.  The trial period ensures the payment and fulfillment systems are in sync. Pooki's Mahi 3-month coffee subscription plans works the same way.

3. Do you offer a 100% Kona coffee variety pack subscription?
Yes - 6-month coffee subscription. Pooki's Mahi 100% Kona coffee variety pack will ship with (6) Kona Estate Extra Fancy, (6) Kona Medium, (6) Kona French Roast, (6) Kona Peaberry. Customers can make a one-time purchase of 100% Kona coffee variety pack before purchasing a 6-month subscription plan. 

4. Does Pooki's Mahi prioritize subscribers over larger customers?  You keep selling out!
Yes.Pooki's Mahi subscribers, repeat customers (wholesale coffee club), and private label customers are prioritized ahead of larger customers. (1) Orders processed from PookisMahi.com are fulfilled ahead of orders from retailers like Amazon, Walmart, Overstock, hotels, etc. (2) Customers from PookisMahi.com are given first access to Kona coffee pods that sell out (must have an order). (3) Subscribers have access to new product launches.

5. Do you offer a 30-count box of Kona coffee pods?  
No.Pooki's Mahi standard packaging is 24-count per box. Customers could purchase (1) subscription + 6 individual pods ($20.00 for shipment) for 30 Kona coffee pods. 

6. Do you upgrade orders?  You keep selling out!
Yes - Requires Customer Approval. Orders for sold out Kona coffee pods are upgraded.  Customers are not required to accept the upgraded order. Peaberry is the most expensive Kona coffee bean.

100% Kona Coffee Upgrade:

- Kona coffee (Fancy) --> Kona Estate Extra Fancy --> Kona Peaberry coffee 
- Kona coffee medium roast only
- Customer will receive an email to confirm the upgrade.

7. Are my subscription plans automatically subscribed/renewed?
Yes - By subscription platform.  Pooki's Mahi subscription platform automatically renews existing customer subscription plans. Renewals are not done by "human interaction" (person). Subscribers must log into their account and modify subscriptions. Pooki's Mahi requires an explicit request from subscribers for assistance.

8. How do I receive an additional box of Kona coffee pods for FREE? 
6-month coffee subscriptions. Customer will receive (1) box of Kona coffee pods when buying or renewing a 6-month subscription plan. Pooki's Mahi will ship the additional box via Fedex Ground or Expedited Shipping. 

9. What new products will be available for subscribers?
No.Pre-launched products in Pooki's Mahi new product launch roadmap will not be offered as a subscription. New products will be available as a variety pack - one time purchase. 

New product launches

- Sustainable tea pods variety pack
- Decaf coffee pods variety pack
- Luxury coffee pods variety pack 
- Truffle salt variety pack 

10. Does Pooki's Mahi call subscribers?
No.Pooki's Mahi team members contact customers via the Customer Success Center if there is an issue with an order. Per Pooki's Mahi cultural manifesto we don't call, email or spam subscribers to "upsell" new products or private label services.  Pooki's Mahi follows a strict code of conduct. Follow Pooki's Mahi on Facebook or Instagram.